Mahalo for visiting our website.

Due to COVID-19 and, in compliance with our statewide “Stay at Home” mandate, our offices are currently closed. We are operating with a limited and remote staff. In-person and walk-in payments will not be accepted at our offices.

We encourage you to keep your account current and offer the following:

  • If you would like to make a payment and know your MEDCAH account#, please click on the MAKE A PAYMENT option on the menu bar. You will be directed to our payment portal.
  • If you do not know your MEDCAH account# or if you have a question, please email us at:
  • If you would like to speak with an account representative, please leave us a message at (808) 266-2020.

We will respond to all emails and voicemail messages by the end of the following business day.


Please be safe and take care.

This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose.

MEDCAH, Inc. is a full-service debt collection agency serving Hawaii creditors for over 40 years. Since 1974 we have provided professional collection services for the following industries:

  • Anesthesia Services
  • Laboratory and Diagnostic Services
  • Dental and Medical Practices
  • Rehabilitation Facilities
  • Hospital and Medical Centers
  • Emergency Medical Services
  • Radiology and Imaging Services
  • State and City Agencies
  • Various Utilities
  • Telecommunication

As our website develops, we invite you to visit our site regularly. We hope to have useful information available for clients on a regular basis. Please let us know if you have specific areas of concern or questions related to the industry of credit and collections. One of MEDCAH’s goals is to be a resource for our clients.

Genevieve Freeman, President MEDCAH, Inc.


A.C.A International

Hawaii Collectors Association

Hawaii Better Businesses Bureau

Client Services

Client Links

Online Account Access

A.C.A International

Make a Payment Online

Consumer Credit Counseling

Annual Credit Report

Ask Dr. Debt


Reviews and Reputations
What our clients are saying about us:
“When my small business was looking for an effective, professional and dependable collection agency, we selected MEDCAH. They manage our claims with a dependable staff, organized methods and have produced consistent premium results. MEDCAH has exceeded our collection expectations.”
Telecommunications Client since 1999

Get in touch!

We’d love to hear from you.

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